Health & Support Services

Health & Support Services Available To SMBI Residents

Below you will find a list of the Health and other Support Services available face-to-face on each Island.

Following after that will be an Index and a long list of health and and other support services available via telephone, text and other methods including face-to-face on the Islands.

If this is an emergency, please call Triple Zero.

Karragarra Island

Health Services

Service/Facility	Information
Emergency	Please visit the Emergency Services page
Advanced Support Coordination	I provide Support Coordination and Psycho-social Recovery Coaching under the NDIS scheme. I am an independent business that has over 20 years’ experience in the Social and Community Welfare sector, with knowledge and experience in assisting participants to work towards their goals, whilst increasing their capacity to connect and engage with their community, allied health, and NDIS-funded supports.
Atlantis Aged Care Coordination	Aged Care services are available to Karragarra Island residents
BICSI Companion Line	Do you need help or just a chat… Maybe stuck at home and sometimes lonely… We can keep in contact with you and check you are ok..
BlueCare	BlueCare Aged and NDIS Services are available to Karragarra Island residents
Individualised Lifestyle Support Services	ILS Services provides Disability Accommodation Services, providing short term (STA) medium term (MTA), individual living options (ILO) and supported independent living (SIL). Other services include in-home Aged Care, social and community assistance, day activities, accessible travel, adventure tours and support coordination.

Lamb Island

Health Services

Service/Facility	Information
Emergency	Please visit the Emergency Services page
Advanced Support Coordination	I provide Support Coordination and Psycho-social Recovery Coaching under the NDIS scheme. I am an independent business that has over 20 years’ experience in the Social and Community Welfare sector, with knowledge and experience in assisting participants to work towards their goals, whilst increasing their capacity to connect and engage with their community, allied health, and NDIS-funded supports.
Atlantis Aged Care Coordination	Aged Care services are available to Lamb Island residents
BICSI Companion Line	Do you need help or just a chat… Maybe stuck at home and sometimes lonely… We can keep in contact with you and check you are ok..
BlueCare	BlueCare Aged and NDIS Services are available to Lamb Island residents
Individualised Lifestyle Support Services	ILS Services provides Disability Accommodation Services, providing short term (STA) medium term (MTA), individual living options (ILO) and supported independent living (SIL). Other services include in-home Aged Care, social and community assistance, day activities, accessible travel, adventure tours and support coordination.
Podiatry with Jo	Jo holds podiatry appointments in the consulting room at the LIRA building

Macleay Island

Health Services

Service/Facility	Information
Emergency	Please visit the Emergency Services page
Advanced Support Coordination	I provide Support Coordination and Psycho-social Recovery Coaching under the NDIS scheme. I am an independent business that has over 20 years’ experience in the Social and Community Welfare sector, with knowledge and experience in assisting participants to work towards their goals, whilst increasing their capacity to connect and engage with their community, allied health, and NDIS-funded supports.
Atlantis Aged Care Coordination	Aged Care services are available to Macleay Island residents
Bay Islands Medical Services	We are a family friendly Bulk billing doctors bay islands general pracitce offering range of genernal medical services to Russell Island and Macleay Island individuals, seniors, elderly people & families
BICSI Companion Line	Do you need help or just a chat… Maybe stuck at home and sometimes lonely… We can keep in contact with you and check you are ok..
BlueCare	BlueCare Aged and NDIS Services are available to Macleay Island residents
Child Health Nurses	Free drop in for health checks every 2 weeks at the SMBI Listeners Inc. office and the Macleay Island Progress Hall (see Event Calendar for dates). Home visits available
Footprints Community	Available every 2nd Wednesday at the BICSI offices, next to the Community Centre.
Individualised Lifestyle Support Services	ILS Services provides Disability Accommodation Services, providing short term (STA) medium term (MTA), individual living options (ILO) and supported independent living (SIL). Other services include in-home Aged Care, social and community assistance, day activities, accessible travel, adventure tours and support coordination.
Integrated Mind Body Somatic Therapy	A caring approach to build empowerment and healing through awareness of the body & mind. Learn more about who we are and how we can help.
Island Smiles Dental	Dental services for the whole family. Together, the team combines more than 15 years of dental experience with a wide range of dental services including general dentistry, cosmetic dentistry, orthodontics, and dental implants.
Macleay Island Medical Centre	Here at Macleay Island Medical Centre, we are very passionate about patient health and well-being. Our main focus is to assist you with all of your medical needs and our friendly team is ready to assist you with your medical needs
Mater Pathology	In the Pharmacy building, near the ferry terminal
Medicare	Agent: MI Community Centre Cnr Southsea Tce & High Central Rd
Next Level Support Services	Next Level Support Services is a disability support care provider based on the beautiful Macleay Island. As a husband-and-wife team, we offer a fun-focused support service and respite service. We also offer emergency respite accommodation.
Pharmacy Essentials	Prescriptions, Blood Pressure Monitoring, Health and Beauty Products, Home Medicines Reviews, Gifts, Webster Packs, Medication Profiling, Health Checks
Star Community Services	STAR supports the elderly and people with disability to live independently, engage with the wider community and achieve their goals.

Russell Island

Health Services

Service/Facility	Information
Emergency	Please visit the Emergency Services page
Atlantis Aged Care Coordination	Aged Care services are available to Russell Island residents
Bay Islands Medical Service	We are a family friendly Bulk billing doctors bay islands general pracitce offering range of genernal medical services to Russell Island and Macleay Island individuals, seniors, elderly people & families
Bay Islands Wellbeing Clinic	Bay Islands Wellbeing Clinic provides a respectful, friendly and professional environment to support the mental health and wellbeing of the people of South Moreton Bay Islands. Phone Julie Nos on 0413 154 051
BICSI Companion Line	Do you need help or just a chat… Maybe stuck at home and sometimes lonely… We can keep in contact with you and check you are ok..
BlueCare	BlueCare Aged and NDIS Services are available to Russell Island residents
Footprints Community	Available every 2nd Wednesday at the BICSI offices, Jackson Rd.
Individualised Lifestyle Support Services	ILS Services provides Disability Accommodation Services, providing short term (STA) medium term (MTA), individual living options (ILO) and supported independent living (SIL). Other services include in-home Aged Care, social and community assistance, day activities, accessible travel, adventure tours and support coordination.
Integrated Mind Body Somatic Therapy	A caring approach to build empowerment and healing through awareness of the body & mind. Learn more about who we are and how we can help.
Joy2Care	We are a small team of dedicated, hard working Disability Workers. our goal is to provide quality, fun services to local people. We can assist with: NDIS application process, In home care, Shopping on and off islands, Recreational activities on and off the islands, Transport to appointments on and off the islands, Help finding the right carer for you, Help you to connect with people, building relationships on and off the islands, help with Job support/volunteering opportunities
Mater Pathology	In the Doctor’s office suite, 2 Alison Cres.
QuIHN	Based in Capalaba, the Redlands Team also travels to provide drug and alcohol outreach services to North Stradbroke Island (from Dunwich), and the Southern Moreton Bay Islands (from Russell Island) once a week. Please call 1800 172 076
LiveLife Pharmacy	LiveLife Pharmacy has been providing outstanding pharmacy services to our community for over 15 years. We pride ourselves on our friendly, efficient island service. We work closely with Bay Island Medical Services Russell Island
Special Counsel Psychotherapy	I am a master’s degree qualified psychotherapist and PACFA registered Certified Practising Counsellor. While I am a universal therapist and work in all areas of mental health, I have a special interest in complex trauma, post-traumatic stress disorder, compassion fatigue, burnout, vicarious trauma and moral injury – particularly in populations such as first responders/emergency services personnel (paramedics, firefighters, police), lawyers, social workers, medical professionals, therapists, journalists, members of the military, and any other person who may struggle with their professional role and/or has been exposed to traumatic experiences through the course of their employment.

Index of Health And Other Support-Related Services Available To SMBI Residents

Service	Phone	Information
24/7 CRISIS SUPPORT		(Back to index)
EMERGENCY	000	Police, Fire, Ambulance
Health Hotline (13 HEALTH)	13 43 25 84	This is a confidential phone service that provides health advice to Queenslanders. You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call.
Beyond Blue	1300 22 46 36	Our free telephone and online counselling service is open 24/7 for everyone in Australia. No matter who you are, or how you’re feeling, reach out to our free counselling services for support – we’ll point you in the right direction so you can get the help you need.
Kid’s Helpline	1800 551 800	Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.
Lifeline	13 11 14	Every 30 seconds, a person in Australia reaches out to Lifeline for help. We are a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
Poisons Information	13 11 26	The role of the Poisons Information Centre is to provide the general public and health professionals of Queensland with prompt, up-to-date and evidence- based clinical information and advice to assist in the management of poisonings and suspected poisonings.
Mental Health Access Line (1300 MHCALL)	1300 642 255	1300 MH CALL (1300 642255) is a 24/7 confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders that will link to the caller’s nearest Queensland Public Mental Health service.
Open Arms	1800 011 046	Open Arms (formerly VVCS) is a nationally accredited mental health service, which provides free and confidential counselling to support mental health and wellbeing. This service is available to current and former Australian Defence Force members and their families, including partners and children.
Suicide Call Back Service	1300 659 467	Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people at risk of suicide, carers and the bereaved.

Service	Phone	Information
ABORIGINAL AND TORRES STRAIT ISLANDER		(Back to index)
Brother To Brother	1800 435 799	The Brother to Brother Crisis Line is a 24 hour phone support line for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues, or struggling to cope for other reasons. The crisis line to staffed entirely by Aboriginal men with lived experiences, including Elders.
Institute for Urban Indigenous Health	07 3828 3600	IUIH is a Community Controlled Health Service (CCHS) that leads the planning, development and delivery of health, family wellbeing and social support services to the Aboriginal and Torres Strait Islander population of South East Queensland. IUIH is working with our Member CCHSs to improve the health, wellbeing and economic independence of Aboriginal and Torres Strait Islander people in South East Queensland, the largest and fastest growing Indigenous population in Australia.
WellMob	08 9370 6336	WellMob brings together online resources made by and for our mob. Here you will find websites, apps, podcasts, videos, helplines, social media and online programs all with a focus on social and emotional wellbeing.
13 YARN	13 92 76	If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN on 13 92 76 (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter. This is your story; your journey and we will take the time to listen. No shame, no judgement, safe place to yarn. We’re here for you.
yourtown Indigenous Youth Engagement & Transitions Program	07 3387 8800	yourtown is committed to engaging, strengthening and building equal partnerships with Aboriginal and Torres Strait Islander families, their extended families and communities. Our specialists work with Indigenous young people and their families to provide culturally appropriate support to overcome barriers and re-engage in learning. We work with students to create a personalised plan matched to individual needs, interests and aspirations.
Yulu-Burri-Ba	07 3409 9596	Yulu-Burri-Ba Aboriginal Corporation for Community Health (Yulu-Burri-Ba) is responsible for providing a safe, friendly, confidential and culturally appropriate Aboriginal and Torres Strait Islander primary health care service in line with community needs and consistent with relevant National and State Aboriginal and Torres Strait Islander health frameworks.

Service	Phone	Information
ALCOHOL, OTHER DRUGS AND ADDICTIONS		(Back to index)
ADIS	1800 177 833	24/7 support for people in Queensland with alcohol and other drug concerns Call us for counselling, information and advice. Anytime. Anywhere.
Adolescent Drug & Alcohol Withdrawal Service	07 3163 8400	Clarence Street offers a range of programs, including: A day program offering onsite vocational training, therapeutic group work, recreational activities, and support to prepare for work (for young people aged 13 to 25 years). A community team providing specialist youth work to individual young people aged 13 to 25 years in the greater Brisbane area. A residential program supporting young people aged 13 to 21 years to safely withdraw from substances. Extended programs offering intensive outreach and longer-term residential support for young people aged 13 to 17 years.
Alcohol & Drug Foundation	1300 85 85 84	Our DrugInfo advisors can provide free, confidential info and advice on reducing harm from alcohol and other drug use, treatment options and support services. Available Monday – Friday, 9am – 5pm AEST.
Alcohol & Drug Help	1800 177 833	24/7 support for people in Queensland with alcohol and other drug concerns – ADIS Qld
Alcoholics Anonymous	1300 222 222	Going to an AA meeting is simple. You can find where and when there is a meeting convenient for you and you just turn up. That’s it. There’s no signing in, no money to pay, no appointment to make. There are no intrusive questions, no obligations. Your privacy and anonymity will be respected. You’ll never be met with a demand to come back to any meeting or indeed to AA. You can go to different meetings as often or as little as you wish.
Anglicare Amend	1300 114 937	The Amend Program can offer parents and their children support by providing: Counselling and support to children affected by parental substance use Information about the impacts of substance use during pregnancy, breastfeeding and parenting Information and education on building a positive relationships between parent and child.
Communify Springboard	07 3308 4513	Delivered from Spring Hill, Springboard is a free, eighteen-week day treatment program for people aged 18+ years who are experiencing difficulties with alcohol and other drugs, and co-occurring mental health problems. The program comprises a six-week treatment group and additional individual and peer support for up to twelve weeks after completing group treatment.
Drug ARM	1300 656 800	Awareness Rehabilitation Management Everyone deserves a chance to build a better life.
Family Drug Support	1300 368 186	Family Drug Support provides up to date information on all aspects of alcohol and drug use relative to the families of people who use substances. FDS also operates a National 24 hr, 7 day a week telephone support service for families affected by alcohol and other drug issues. They also facilitate a number of non-religious, open meetings for family members and friends impacted by the use of drugs and/or alcohol by others.
Gamblers Anonymous Bayside	0404 810 727	A fellowship of men and women who share their experience strength and hope with each other that they may solve their common problem and help others recover from a gambling problem.
Gambling Helpline	1800 858 858	This service complements and increases the range of services available in responding to problem gambling issues. It provides Australians with a new opportunity to access counselling and information services when they are unable or reluctant to access face-to-face services provided in each jurisdiction.
Lives Lived Well	1300 727 957	We run a range of community and residential programs across Queensland, helping thousands of people each year deal with alcohol and drug problems and move forward in life. All of our services are delivered professionally, and in confidence. Our support is free, though our residential services incur a small charge.
Narcotics Anonymous	1300 652 820	If you think you might have a drug problem and want to stop using, we can help. Narcotics Anonymous is a nonprofit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean. We have found through our group experience that the therapeutic value of one addict helping another is without parallel.
QuIHN	1800 172 076	QuIHN is a statewide, not for profit, and non-government health service which provides a variety of health services to illicit drug users throughout Queensland. They provide medical services, needle syringe programs, counselling, support services, distribution of information, education and training, workforce development initiatives, life skills programs and services that relate to illicit drug use, blood borne viruses, sexual health and other psychological and physical health issues.
Quitline	13 78 48	Quitline 13 7848 is a welcoming, confidential telephone counselling service. Quitline counsellors can offer you tips and strategies to help you quit.
QuIVAA	07 3620 8111	QuIVAA’s mission is to advocate, educate and raise awareness about the issues facing people who use drugs to enable them to live a healthy life, free from stigma and discrimination. We also aim to develop, support and promote policies, training, and programs that support and advocate for equal health and human rights for people who use drugs in Queensland.
Turning Point – Counselling Online	07 3837 5989	Counselling Online is a free and confidential service that provides 24/7 support to people across Australia affected by alcohol or drug use.

Service	Phone	Information
CARERS		(Back to index)
Wellways Carer Gateway	1800 422 727	– Carer Gateway is a national support service funded by the Australian Government. It provides free support for carers through a network of regional Carer Gateway service providers. – Wellways Australia is the chosen service provider of Carer Gateway services throughout Queensland and the New South Wales regions of South West Sydney and Nepean Blue Mountains. – We work to improve the health, wellbeing, resilience and financial security of carers and to ensure that caring is a shared responsibility of family, community and government.

Service	Phone	Information
CHILDREN, YOUTH AND FAMILIES		(Back to index)
Accoras	07 3255 6555	We have a range of supports to help address and prevent mental health concerns, and deal with common challenges people face at any stage of their life: Child, Youth and Family Support Services, Employment Support Services, Psychology Services, Community Education Services
Act For Kids	Online service	Act for Kids is a for-purpose organisation that delivers evidence-led professional therapy and support services to children and families who have experienced or are at risk of harm. Established in 1988, our dedicated team of psychologists, speech therapists, early education specialists, counsellors, occupational therapists and family support workers have helped thousands of children and families for over 30 years.
Assessment & Referral Team (NDIS)	1800 569 040	Help available for children and young people aged 7-25 to access the NDIS. ART provides an intensive case management approach to support eligible children and young people to access the National Disability Insurance Scheme (NDIS). ART can help you throughout the entire access process from start to finish by: Filling out application forms, preparing and collecting documentation and, where required, arranging specialised assessments Liaising with doctors and specialists to gather information and evidence Submitting your completed application to the NDIS and tracking its progress until you receive an outcome.
BABI Youth & Famiily Service	07 3393 4176	As the leading youth and family service provider in the Wynnum/Redlands region, BABI has been responding to the needs of young people who are homeless or at risk of homelessness since 1983. BABI’s first priority is to help young people stay connected with family and community. BABI achieves this by working alongside young people and their families. BABI help young people identify their goals and strengths, give them the tools to plan for the future, assist them in accessing resources, and provide targeted support to help them achieve their goals. Over the years BABI has built on real expertise in developing young peoples’ skills and resilience so they can move forward with confidence. BABI focuses on strengths, not barriers.
Better Relationships Counselling (Anglicare)	1300 114 397	Our Counselling Brisbane services can give support in times of difficulty by providing a safe place to explore and discuss your options, feelings, and wants while working towards stronger solutions for you and your family. Our Counselling Brisbane services can give support in times of change by providing a focus for decision making, life planning or parenting for you and your family’s future. Our Counselling Brisbane services can give support when times are good by providing a learning space to help gather your thoughts for what you and your family want for a resilient future together.
Beyond Blue Be You	Online Service	Be You is the national mental health in education initiative delivered by Beyond Blue, in collaboration with Early Childhood Australia and headspace. Be You supports educators from early learning services and schools to develop a positive, inclusive and resilient learning community where every child, young person, educator and family can achieve their best possible mental health.
Brisbane Metro South Sexual Health Service	07 3176 5881	Brisbane Metro South Sexual Health Service provides a confidential, appointment-based service for testing and treatment of sexually transmissible infections (STIs) including HIV. These appointments are available for people aged 16 years and over.
Brisbane Youth Services	07 3620 2400	If you are without access to safe and affordable accommodation, we can help. We can also provide targeted planned support to help you to live independently and sustain your tenancy, and access the necessary supports for your long-term health and wellbeing. Housing options include Support to Housing Independence, Housing And Tenancy Support (HATS), Positive Transition Project (PTP), Sustaining Young Tenancies (SYT), Safe and Connected Futures Program, and Couch Surfing Support.
Centre for Play Therapy	1300 424 752	We provide child-centred play therapy to children and teens right across Queensland whilst supporting their parents and carers. Children often aren’t developmentally ready to verbally communicate their thoughts and feelings, particularly in relation to difficult situations. Our trained counsellors strategically use play therapy to help children express what is troubling them, in a way that is more natual to them; through play. In play therapy, toys are like the child’s words and play is the child’s language.
Child Health Nurses on SMBI	07 3488 4350	A local number to schedule an appointment at home with Kim or Kath – thanks to SMBI Listeners Inc. for supporting the community and helping make this service available to SMBI families.
Children Of Parents With A Mental Illness (COPMI)	Online service	COPMI promotes better mental health outcomes for children of parents with a mental illness Over a million Australian children have at least one parent with a mental illness. These children may face many challenges. A range of factors associated with families where a parent experiences mental illness can have a negative impact on a child’s development and wellbeing.
Circle Of Men	0490 105 715	As an international non-profit organization, Circle of Men has been operating consistently for twenty-eight years. Meeting weekly, groups of men come together at various locations to create an environment in which they feel safe and supported. With decades of meetings and the thousands of men and boys who have attended them, Circle of Men has achieved a depth of wisdom and fraternity that is well equipped to support men as they master the increasingly complex and difficult life issues facing them today.
Family And Child Connect	13 32 64	Sometimes, you can’t do it all by yourself. If your family is going through tough times, contact Family and Child Connect for free, unlimited and confidential advice. We’re here to listen and connect you to practical support.
Family Relationship Advice Line	1800 050 321	The Family Relationship Advice Line is a national telephone service that helps families affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide assistance.
4Voices	0427 244 685	We help girls and women find their own voice through connection. With our network of volunteers, we enable girls and women who are experiencing or at risk of experiencing social isolation, DFV, homelessness or digital exclusion to connect socially and digitally and to make connections with their community and through employment.
The Handy Guide	Online Service	The Handy Guide for Homeless Women in Brisbane (including Ipswich, Logan and the Redlands) is updated annually in print, with online updates through the year. The homelessness service directory for Brisbane was started by The Lady Musgrave Trust in 2009 and is now is the most highly regarded directory of its kind for women in need in the Brisbane area. The Handy Guide is used by women in need, governments, private and not-for-profit organisations right across the city.
headspace	1300 851 274	headspace is the National Youth Mental Health Foundation. We began in 2006, and ever since we’ve provided early intervention mental health services to 12-25-year-olds. Each year, we help thousands of young people, and their family and friends, access vital support through our headspace services in over 145 communities across Australia, our online and phone counselling services, our vocational services, and our presence in schools.
INSYNC Youth Services Cleveland	1300 610 610	Anglicare supports a variety of initiatives aimed at helping young homeless people to build happier and healthier lives off the streets. We understand that there an expansive range of factors that may contribute to a young person becoming homeless and that no situation is the same. Our services are focused on early intervention of those at the risk of homelessness, crisis accommodation and support and long term positive housing outcomes.
Kid’s Helpline	1800 551 800	Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.
Kookaburra Kids	1300 566 525	Australian Kookaburra Kids Foundation, (previously known as Camp Kookaburra) was founded in 2002 by Dianne Madden, who through personal experience identified the lack of support for children living in a family affected by mental illness. The first camp organised by Dianne was held in 2002 with just 16 kids in Sydney. Today over 2,000 kids are registered to the Kookaburra Kids program which is being delivered in all major capital cities
Mentoring Men	1300 583 925	Every man needs a listening ear from time to time. Mentoring Men is a registered Australian charity providing free long-term one-to-one life mentoring for men who are going through some challenges or changes in their life. The idea that early intervention can prevent a problem escalating into crisis is firmly at the heart of what we do.
MSI Australia (Marie Stopes)	1300 003 707	As an independent, non-profit organisation, MSI Australia (formerly Marie Stopes Australia) is Australia’s only national accredited provider of abortion, contraception and vasectomy services, and the country’s longest running provider of teleabortion. We are the fiercely pro-choice, non-judgemental, holistic health provider, supporting individuals to access their sexual and reproductive health and choices safely. Our clinical expertise, recovery focussed client journey, and values-led approach combine to deliver safer clinical outcomes and client wellbeing.
National Dental Foundation	03 6254 3312	Offers basic dental treatment to vulnerable people in need of dental care. Dentists volunteer and adopt a patient. Must be referred by an NGO.
Open Doors Youth Service Inc	07 3257 7660	Open Doors Youth Service provides support to young people with diverse genders, bodies and sexualities. We support young people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, Queer, Asexual, Pansexual, Sistergirl or Brotherboy (LGBTIQAP+ Sistergirl & Brotherboy) aged 12-24 across South East Queensland. At Open Doors, we value participation, respect, identity, diversity, and empowerment.
PANDA	1300 726 306	PANDA is dedicated to supporting the mental health and wellbeing of expecting, new and growing families. Through a range of information, services and programs we support parents and families during pregnancy the first 12 months of a new baby.
Parentline Qld	1300 30 1300	Parentline is a confidential telephone service providing professional counselling and support in Queensland and the Northern Territory. Our phones are open every day from 8am – 10pm, while WebChat is available every day from 8am – 9pm.
Pregnancy Hotline	1800 882 436	Pregnancy, birth and baby hotline You can call this hotline to speak to a maternal child health nurse for advice and guidance. Hours are from 7 am to midnight (AEST/EADT), 7 days a week (including public holidays).
ReachOut	Online service	Designed with – and specifically for – young people, ReachOut is 100% online, anonymous and confidential, and lets young people connect on their terms. From one-to-one peer support and moderated online communities, to tips, stories and resources, ReachOut offers a wide range of support options that allow young people to engage in the ways they want to, when they want to.
Redlands Centre for Women	07 3461 7097	The Redlands Centre for Women exists to uplift women to take charge of and improve their lives, to provide opportunities for education around topics that are important to them, and to connect them with the people, services and programs that will help them to do this.
Relationships Australia (Qld)	1300 364 277	At Relationships Australia (Qld) we believe healthy relationships are essential for the wellbeing of children, families and communities. There are times in life when we all need help. We are committed to offering the best possible counselling, mediation, education and support services in a professional, relaxed and confidential environment.
Skilling Queenslanders for Work	1300 369 935	Skilling Queenslanders for Work helps eligible Queenslanders develop skills, gain qualifications and provide direct assistance to enter and stay in the workforce. The initiative offers 8 programs that deliver training to improve skills and employment opportunities. The programs focus on supporting young people (including those in and transitioned from out-of-home care), Aboriginal and Torres Strait Islander peoples, people with disability, mature-age job seekers, women re-entering the workforce, veterans and ex-service personnel and people from culturally and linguistically diverse backgrounds.
The Smith Family Learning For Life	1300 326 459	The Smith Family’s Learning for Life program recognises that disadvantaged children need extra support to stay at school and go on to further studies or a job. Learning for Life helps create better futures for children in need by providing: financial assistance from a sponsor to help disadvantaged families afford the cost of their child’s education; support from a Learning for Life Program Coordinator to connect the child and their family to local learning opportunities and other supports; and access to Smith Family educational programs to help children get the most out of their school years.
TAFE Qld SEE Program	1300 308 233	If you’re looking for full-time work, and are registered as a job seeker with Centrelink, you may be eligible for the Skills for Education and Employment (SEE) program. Offered through TAFE Queensland, the program will help you practice interviewing for jobs, earn qualifications to stand out in the hiring process, and learn new skills in areas including retail, business, IT, and hospitality.
Wellways Carer Gateway	1800 422 737	Young carers are people up to 25 years old who provide unpaid care and support to family members or friends who have a disability, mental illness, chronic condition, mental illness, an alcohol or other drug issue or who are frail aged. There are more than 235,000 young carers in Australia. The person they care for may be a parent, partner, sibling, their own child, other relative or friend. Many young carers emphasise that caring is a positive experience. However, research clearly indicates that, when inadequately supported, young carer’s health, mental health and wellbeing can be seriously affected.
Women’s Health & Equality Queensland	07 3216 0376	Women’s Health and Equality Queensland (WHEQ) are leaders in women’s health, gender equity and the primary prevention of violence in Queensland. We provide counselling, therapeutic groups & women’s health services for women with experiences of violence, as well as professional education, community programs & structural reform.
yourtown Indigenous Youth Engagement & Transitions Program	07 3387 8800	yourtown is committed to engaging, strengthening and building equal partnerships with Aboriginal and Torres Strait Islander families, their extended families and communities. Our specialists work with Indigenous young people and their families to provide culturally appropriate support to overcome barriers and re-engage in learning. We work with students to create a personalised plan matched to individual needs, interests and aspirations.
yourtown Starfish Program	07 3387 8800	Are you concerned about how a child or young person is coping with a challenging situation or ongoing issues with family, school, friendships or stress? Starfish supports children and young people aged up to 18 years who may be experiencing emotional health and wellbeing challenges. Along with supporting children, we also support their families and carers.
Zig Zag	07 3843 1823	Zig Zag Young Women’s Resource Centre Inc. is a community based not-for-profit organisation in Brisbane that provides a number of services to young women and the wider community. Services include counselling and support to young women aged 12 to 25 years who have experienced sexual assault and medium term supported accommodation and housing support to young women aged 16-25 years who are experiencing homelessness or at risk of homelessness. We also offer professional training and information resources to the community in appropriately responding to these issues.

Service	Phone	Information
DISABILITY		(Back to index)
Accessible Travel & Adventure Tours	Jake: 0421 766 705 Lorrén: 0481 958 077	Customised individual or group-based activities aligned with your goals, as per your funding availability. Outdoor & travel activities, Arts and Crafts, Sporting activities, Dining, Dating & Music, Personal development, Relaxing time out, Respite (short-term accomodation).
ADA Australia	07 3637 6000	Aged and Disability Advocacy Australia (ADA Australia) is a not-for-profit, independent, community based advocacy and education service with more than 25 years’ experience in supporting and improving the well being of older people and people with disability.
Advanced Support Coordination	0438 055 709	The health and wellbeing of our participants is our number one priority – you are what matters – you are our priority – we work together to ensure that you have your life – your way. I provide Support Coordination and Psycho-social Recovery Coaching under the NDIS scheme. I am an independent business that has over 20 years’ experience in the Social and Community Welfare sector, with knowledge and experience in assisting participants to work towards their goals, whilst increasing their capacity to connect and engage with their community, allied health, and NDIS-funded supports. Service delivery is person-centred and incorporates a holistic approaches which includes participants and their families/carers, whilst incorporating and partnering with the wider community to ensure your needs are met.
Assessment & Referral Team (NDIS)	1800 569 040	Help available for children and young people aged 7-25 to access the NDIS. ART provides an intensive case management approach to support eligible children and young people to access the National Disability Insurance Scheme (NDIS). ART can help you throughout the entire access process from start to finish by: Filling out application forms, preparing and collecting documentation and, where required, arranging specialised assessments Liaising with doctors and specialists to gather information and evidence Submitting your completed application to the NDIS and tracking its progress until you receive an outcome.
Blue Knot Foundation – Counselling & Referral Service – Disability	1800 421 468	If you have experienced or witnessed someone being hurt, treated badly or taken advantage of, or you or someone you know is thinking of telling their story to the Disability Royal Commission, you may feel that you need support. We provide emotional support, referrals or information. We are independent of the Disability Royal Commission and we are also independent of government All calls are confidential
Blue Tongue Adventure	1800 832 287	Our disability day programs are designed for adventurers aged between 17 and 30 who have recently finished high school and are looking to gain a bucket load of confidence, new friends and life skills, before diving head first into adulthood! We also run Blue Tongue Social for seasoned adventurers aged 30 to 50 who are looking to brush up on life skills. If you have an NDIS plan, you can use your funding to cover many of the costs associated with our programs. Ask us for more info about our NDIS funded supports!
BlueCare	1300 971 043	For nearly 70 years, Blue Care’s dedicated team has been working with Queenslanders to design and deliver the care and support you need, empowering you to live life your way.
Footprints Community	07 3252 3488	Footprints Community is a well-regarded not-for-profit provider of community-based services, working in the community for over 30 years. We specialise in working with older people, those that experience disability, mental illness, as well as those who are at risk of homelessness. Footprints adopts a non-discriminatory practice and working alongside people with respect and dignity, to enhance their capacity to live independently in the community, is integral to our service.
Ignite Healthcare	1800 446 448	Ignite Healthcare is a Registered NDIS Provider of allied health. With a network of mobile clinicians, across Speech Pathology and Occupational Therapy, Ignite Healthcare makes allied healthcare accessible by coming to you! Ignite Healthcare covers Redlands Bay, Brisbane south, north and east and the islands of Macleay and Russell and soon will be providing a regular service day on both islands, for ease of therapy for NDIS, Early Intervention and Home Care Package communities. Please contact Partnerships and Community Engagement Lead Caroline for more information on 0435 225 471, or to make a referral go to www.ignitehealthcare.com.au/referral
Individualised Lifestyle Support Services	1300 457 728	Our vision remains to provide our clients with a truly personalised, individualised service, where we go above and beyond, so each person will know they matter, that there is meaning and purpose to our relationships as we journey together, towards individual goals and aspirations. Our core business is Disability Accommodation Services, providing short term (STA) medium term (MTA), individual living options (ILO) and supported independent living (SIL). Other services include in-home aged care, social and community assistance, day activities, accessible travel, adventure tours and support coordination.
Joy2Care	1300 170 903	NDIS application process, In home care, Shopping on and off islands, Recreational activities on and off the islands, Transport to appointments on and off the islands, Help finding the right carer for you, Help you to connect with people, building relationships on and off the islands, help with Job support/volunteering opportunities.
Next Level Support Service	0416 454 861	Next Level Support Services is a disability support care provider based on the beautiful Macleay Island. As a husband-and-wife team, we offer a fun-focused support service and respite service. We also offer emergency respite accommodation and after-hours support. At Next Level Support Services, we aim to provide care and support focused to individual needs.
NDIS	1800 800 110	The NDIS can provide all people with a disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools, as well as information about what support is provided by each state and territory government. The NDIS website also features information on the local contact centres in your areas.
NDIS Local Area Coordination (Carers Qld)	1300 999 636	Carers Queensland is working with the National Disability Insurance Scheme (NDIS) to deliver the Local Area Coordination Partner in the Community Program, supporting Australians with disability to live fulfilling and connected lives.
NDIS Quality and Safeguard Commission	1800 035 544	The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of NDIS supports and services. They regulate NDIS providers, provide national consistency, promote safety and quality services, resolve problems and identify areas for improvement.
Open Minds	1300 673 664	Open Minds is a leading provider of mental health and disability support services in Queensland and Northern New South Wales. With more than 100 years of history, Open Minds is committed to its purpose of enabling an independent and positive future for people living with mental illness and disabilities. Open Minds is also a registered NDIS provider, with more than 400 employees spread across 35 locations.
Queensland Advocacy for Inclusion	07 3844 4200	We are an independent advocacy organisation advocating for the protection and advancement of the needs, rights and lives of people with disability in Queensland. We are a registered Charity and community legal service. We provide help to individuals through our three advocacy practices.
Queenslanders With Disability Network	1300 363 783	Queenslanders with Disability Network (QDN) is a state-wide organisation of, by, and for people with diverse disability. All our work is focused on disability rights and advocacy. QDN’s work is centred around a strong network of people across Queensland and almost 30 peer support groups which inform, connect, lead, and influence change.
Star Community Services	07 3821 6699	At STAR we believe you are unique and so are your interests, passions and life goals. That’s why we put you in the driver’s seat. We support you in making the most of your NDIS plan with tailor-made services that truly match your needs and aspirations.
Tea-cup Cottage	1800 832 287	At Tea-cup Cottage, our aim is to enrich the quality of life of people with disability. We believe that everyone should be able to live life how they choose, with a trustworthy helping hand close by when needed. We’re an NDIS registered disability support provider helping children and adults with disabilities across South East Queensland and Toowoomba to live a more fulfilling life. Our experienced team offers a full suite of disability support services including short-term accommodation, in-home support, community access, day programs, Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA) to suit every need.

Service	Phone	Information
DOMESTIC, FAMILY & SEXUAL VIOLENCE		(Back to index)
Bayside Child Safety Centre	07 3097 0700	Child Protection Services Child safety service centres provide support and a range of services to children, young people, families and carers to ensure children’s safety and wellbeing and to prevent children from being harmed.
Bravehearts	1800 272 831	Bravehearts is dedicated to provide a coordinated and holistic approach to the prevention and treatment of child sexual abuse.
Brisbane Domestic Violence Service	07 3217 2544	The Brisbane Domestic Violence Service (BDVS) is a dedicated 24 hours a day, 7 days a week, domestic and family violence support service. It is an activity of Micah Projects.
Brisbane Rape & Incest Survivors Support Centre	07 3391 0004	BRISSC was established in 1973 and is a community-based, not-for-profit organisation in Brisbane that provides support to women (15+) survivors of sexual violence. Our services include phone support, individual counselling, advocacy, community education and training.
Centacare Catholic Family Services	07 3251 5000	We have group education programs designed to help men and women and children to develop healthy family relationships. Run by highly-skilled practitioners, our programs offer knowledge and understanding as well as practical skills and support. We encourage group discussion and sharing to help you make informed choices, work toward your goals and take positive steps toward a future where your family feels safe.
Centre Against Sexual Violence	07 3808 3299	The Centre Against Sexual Violence Inc. (CASV) is a community based sexual assault service dedicated to providing counselling, education and information to the Logan, Beaudesert and Redlands communities.
Centre for Men and Families Australia	Online Service	CFMA exists to create a safe community for men to connect, learn, be loved and belong, so that they can journey deeper and experience transformation of the heart and bring the gift of who they truly are into the world. You can contact admin@cfma.org.au as well.
Centre for Women & Co	07 3050 3060	The Centre for Women & Co. is a not-for-profit organisation that exists to educate, support and empower women and their families across the Redlands and Logan region.
DV Connect	1800 811 811	We help Queenslanders find pathways to safety, away from domestic, family and sexual violence. We provide emergency transport and accommodation for your entire family including pets. We also provide safety planning, crisis counselling, intervention, information and referrals at no cost to you.
Harness Men & Co. Services	0493 259 917	Harness is an industry and workplace-focused pilot project aimed at engaging with construction workers about the concept of personal, relationship and family wellbeing and how to seek support. This initiative is about being proactive and meeting workers where they are; using conversations, in the form of tool box talks, to explore important topics
Men and Co Services	07 3439 8640	Men & Co. Services offers practical tools that support men and young men with their health, wellbeing and positive behaviours. Men are critical to families and communities and men’s sense of purpose, quality of relationships, direction and fulfilment remains at the heart of our South East Queensland organisation.
Mensline	1300 78 99 78	MensLine Australia is a telephone and online counselling service offering support for Australian men anywhere, anytime.
Open Haven	0451 533 237	Open Haven provides a safe and confidential place for women who are survivors of domestic violence abuse. We provide emotional and practical support, as well as help women to understand, navigate, and access all available professional services.
Relationships Australia Qld	1300 364 277	A range of individual and group support programs are offered in several regions to address and prevent family violence and the use of power and control in relationships. Our services are based on understanding that everyone has the right to feel safe and free from abuse in their home – whether that abuse involves hitting, threats, sexual abuse, verbal abuse, or any other behaviour that is controlling or coercive. The programs are designed for people experiencing family violence – we support victims in achieving an acceptable level of safety, whether that be whilst remaining in the current relationship or leaving. We also support people who use power and control to change their behaviours.
1800RESPECT – National Domestic, Family and Sexual Violence Counselling Service	1800 737 732	1800RESPECT counsellors understand that everyone’s experience of domestic, family or sexual violence is different Whatever your situation, it is important to know that help and support are available Our trained counsellors are guided by you, your needs and your feelings about what is right for you and your situation
Say It Out Loud	Online Service	Say It Out Loud encourages LGBTQ+ communities to have healthy relationships, get help for unhealthy relationships and support their friends.
WWILD	07 3262 9877	WWILD supports people with intellectual or learning disabilities who have experienced sexual abuse, or have been victims of crime. We also work with the families, carers and services who support them.

Service	Phone	Information
EATING DISORDERS		(Back to index)
Butterfly Foundation	1800 33 4673	Support for eating disorders and body image issues. We believe everyone’s experience of an eating disorder or body image issue is unique and access to effective services is essential.
Eating Disorders Queensland	07 3844 6055	We support a vibrant community of individuals recovering from an eating disorder, including people with lived experiences, carers and family members.

Service	Phone	Information
EMERGENCY RELIEF		(Back to index)
ADRA Community Care Russell Island	1800 242 372	ADRA Russell Island is supporting those in the Bay Island region who are in need of support through food hampers. In addition to providing low-cost groceries, ADRA Russell Island also runs a weekly breakfast club for the Russell Island State School.
Bay Island Community Services Inc	07 3409 4990 MI 07 3409 1177 RI	Bay Islands Community Services Inc. (known by many as BICS) is situated on Russell and Macleay Islands and staffed by 112 volunteers and 2 permanent staff. We have serviced the islands since 1994. We provide a range of services to the Islands of Russell, Macleay, Lamb and Karragarra. We have two community centres. One on Russell Island and the other on Macleay Island.
Lighthouse Care Loganholme	07 3806 0639	To apply for food relief please submit an application below or call our office to talk with our team. If you are eligible we will either give access to one of our $25 trolleys for free or put you on a waiting list depending on availability. Unfortunately we are unable to give free food to everyone. If you aren’t eligible for assistance from our ‘free trolley initiative’ you are still welcome to access our $25 trolley and discount grocery stores.
Loaves and Fishes Street Meet Care Service	07 3808 5713	We are a Not-for-profit organisation that is dedicated to feeding and caring for those less fortunate in our community.
Love And Hope Redlands	0444 576 533	We are a crisis relief service run entirely by volunteers to assist people in need within the Redlands Community, by putting healthy meals on the table in the effort to prevent homelessness. Our aim is to help all walks of life including families, singles and seniors. You never know who may be doing it tough, and any reason like job loss, DV, mental health or accident can contribute to this. Our goal is to ensure people know they can reach out to Love and Hope Redlands and be helped in the best way we possibly can with food, needed items and needed services, with every effort to help take away the stigma of needing help.
Night Ninjas	0417 668 926	Night Ninjas has around 40 dedicated volunteers focused on helping people experiencing homelessness and those who are living close to or below the poverty line. We receive food and other essentials from our generous donors and deliver them directly where they are needed.
Redland Community Centre	07 3245 2117	Redland Community Centre is a non-profit community based organisation with its Head Office located in Capalaba. Outreach service centres are located in Wynnum, Russell & Macleay Islands. The Centre generally provides services to people in the suburbs of the Redland City Council area, including the Bay Islands, and the Brisbane suburbs of Wynnum/Manly.
The Rock Family & Community Support	07 3823 3576	Emergency Relief is available for people who are currently experiencing financial hardship. There is a qualification process to receive assistance. Our main area of assistance is food parcels. Depending on funding availability, we can also help with some utility bills and other household expenses. You will be asked to provide required information to access Government emergency relief funding.
Salvos Bayside	07 3824 5222	Bayside Salvos have the contract for the Child Health Connector and also provides access to their Doorways program on SMBI (operating out of the SMBI Listeners Inc. office).
St Vincent de Paul Society	1800 846 643	The St Vincent de Paul Society in Australia has more than 45,000 members and volunteers, who work hard to assist people in need and combat social injustice across Australia. Internationally, the Society operates in 153 countries and has over 800,000 members.
Tribe of Judah Care Services	07 3290 3610	We provide affordable food in our Slacks Creek store to everyone – we are open to the general public and there are no joining fees or health care cards or pension cards required! 🙂

Service	Phone	Information
GENERAL MENTAL HEALTH SUPPORT		(Back to index)
Anglicare Mental Health & Family Wellbeing	1300 114 397	Whether you are starting out in a relationship; are experiencing bumps along life’s journey; are looking for different ways to help your children grow; or are confronted by major barriers and just don’t know where to go next, it is hoped that the resources of Better Relationships have the right mix of information, skills and compassion to work with you to make a difference for your life today… and into the future.
Ask Izzy	Online Service	Find the help you need, now and nearby. Search over 400,000 support services.
Australian Centre for Grief And Bereavement	1800 642 066	Grief Australia is an independent, not for profit organisation, striving to change the way Australia lives with grief. We are a leading voice on grief in Australia, providing evidence-informed counselling, training, and research to collectively strengthen the nation’s response to grief. We believe that by leading with empathy, courage, curiosity, and compassion, we can live and learn together, and a greater understanding of grief will become possible.
Bayside Community Addiction & Mental Health Service	07 3825 6000	Bayside Community Addiction and Mental Health Service is a multidisciplinary facility that provides community health programs and clinics for adults and children. We have medical, nursing, allied health and administration staff who work together to provide you with the highest quality care.
The Benevolent Society	1800 236 732	We support Australians by offering integrated support services for children, young people, families, people with disability, older Australians and carers. We work across Australia, nationally through virtual service delivery and in person in NSW, VIC, ACT, SA and QLD and we work with thousands of people every day, to help them feel valued, cared for and understood.
Beyond Blue Counselling	1300 224 636	Your mental health is important. Some days are better than others and we all need a helping hand from time to time. Wherever you are in your mental health journey, we’ll be here to help.
Black Dog Institute	02 9382 2991	As the only medical research institute in Australia to investigate mental health across the lifespan, our aim is to create a mentally healthier world for everyone. We do this through ‘translational’ research. Integrating our research studies, education programs, digital tools and apps, clinical services, and public resources to discover new solutions, foster connections and create real-world change.
Blue Knot Foundation – Helpline & Redress Support Service	1300 657 380	We support adult survivors of childhood trauma and abuse, parents, partners, family and friends as well as the professionals who work with them. This service operates from 9am-5pm AEST Monday-Sunday and public holidays. Webchat is for people seeking information, education or support around referrals. Blue Knot Foundation does not provide counselling over webchat.
Brook RED/Big RED	07 3343 9282	Big RED is an intentional recovery space where people work together to build a community of mutual support. We offer recovery focused activities, groups, and workshops, as well as individual peer-support. Support at Big RED looks different for everyone; for some it is about building connections with others, or building skills which support their recovery.
Centacare Catholic Family Services	1300 236 822	At Centacare we share a common belief that we are all created equal and deserving of loving care. We also believe that for our people, care is a calling. This demonstrates their shared commitment to doing whatever they can to ensure that everyone in their communities is not just cared for, but cared about, in ways that help them live their fullest lives. Across aged care, community and pastoral care, disability care, Early EdCare and family and relationship care our teams walk alongside people on life’s journey, providing the support they need to achieve what is important to them at that moment and into the future. Often these teams come together to provide the holistic support a person needs to thrive.
Change Futures	07 3153 1093	Change Futures has received funding to provide free psychology and counselling services for children, young people and adults across the Metro South Health region. These are available at various locations or via tele-health in the privacy of your own home to those of us on SMBI.
Circle Of Men	0490 105 715	As an international non-profit organization, Circle of Men has been operating consistently for twenty-eight years. Meeting weekly, groups of men come together at various locations to create an environment in which they feel safe and supported. With decades of meetings and the thousands of men and boys who have attended them, Circle of Men has achieved a depth of wisdom and fraternity that is well equipped to support men as they master the increasingly complex and difficult life issues facing them today.
DFV Assist – Redland Community Centre	07 3245 2117	DFV Assist – a program for EVERYONE experiencing DFV* As part of the DFV Assist Focus Group feedback YOU ASKED and WE LISTENED – a dedicated, safe space to catch your breath, feel safe, have a coffee/tea, think about what is happening in your life and to prepare for the next steps
Doorways Salvation Army	0401 628 137	In Australia, The Salvation Army financial relief services are run according to the Doorways philosophy. Doorways provides emergency relief and holistic case management with referral to internal and external support services. Doorways aims to support people as they seek to make changes in their lives. We believe everyone has the capacity to change and Doorways caseworkers walk alongside people as they develop plans to achieve their goals.
Family & Child Connect	13 32 64	Sometimes, you can’t do it all by yourself. If your family is going through tough times, contact Family and Child Connect for free, unlimited and confidential advice. We’re here to listen and connect you to practical support.
Footprints Community	07 3252 3488	Footprints Community is a well-regarded not-for-profit provider of community-based services, working in the community for over 30 years. We specialise in working with older people, those that experience disability, mental illness, as well as those who are at risk of homelessness. Footprints adopts a non-discriminatory practice and working alongside people with respect and dignity, to enhance their capacity to live independently in the community, is integral to our service.
Gateway Home Psychology	1300 214 417	At Gateway we understand that regularly attending a clinic can be difficult and for some people simply impossible. All you need for free, fully bulk billed personal psychological telehealth therapy is a GP referral letter and Mental Health Care Plan Our friendly registered psychologists and accredited mental health social can help you overcome a number of issues including, but not limited to: Depression and other mood disorders Anxiety including generalized anxiety, social anxiety PTSD and phobias Eating disorders including anorexia, bulimia and binge eating disorder Adjustment disorders
Griefline	1300 845 745	Griefline is a national not-for-profit that has been serving the community for 30+ years. We offer a variety of services that provide help-seekers the opportunity to access free grief support and resources, no matter where they are or what time of the day it is.
Griffith University Counselling Service		We provide professional counselling and support services to Griffith students, staff and the wider community at free or low cost. Our services are provided by final year counselling intern students, under direct supervision from experienced professional practitioners. Our clinic is open to the public and offers both individual and group-based sessions, with no referrals required.
Griffith University Psychology Clinic	1800 188 295	Based on our Gold Coast and Mt Gravatt campuses, we provide confidential and affordable psychology services to those in need. Our provisionally registered and fully registered psychologists can help you, your child and your family cope with a wide range of mental health issues. Our clinic is open to the public and offers both individual and group-based therapy sessions, with no referrals required.
Group 61	07 3621 4362	Group 61 Inc. is an incorporated volunteer organisation which enables fullness of life through friendship with people affected by mental health issues. People being supported are referred to as Friends because that is how they are treated and that is what they become. Through friendship comes understanding.
Grow Australia (Peer Support)	1800 558 268	GROW is a community-based organisation that has helped thousands of Australians with their recovery from mental ill-health through a unique program of mutual support and personal development. The Grow Program is based on a 12-step program of personal growth of mutual help and support. The program is all-inclusive and draws on many principles for mental, social and spiritual health.
Harness Men & Co. Services	0493 259 917	Harness is an industry and workplace-focused pilot project aimed at engaging with construction workers about the concept of personal, relationship and family wellbeing and how to seek support. This initiative is about being proactive and meeting workers where they are; using conversations, in the form of tool box talks, to explore a number of important topics.
Head To Health	1800 595 212	Head to Health can help you find digital mental health services from some of Australia’s most trusted mental health organisations. Provided by the Australian Government Department of Health and Aged Care, Head to Health brings together apps, online programs, online forums, and phone services, as well as a range of digital information resources. Whether you are trying to improve your own sense of wellbeing, looking for help with something that is bothering you, or helping someone you care about—Head to Health is a good place to start.
Integrated Mind Body Somatic Therapy	Book Online	Somatic therapy is effective with individuals, couples and families and can treat a number of conditions including; PTSD / complex trauma, Anxiety & depression, Stress management, Addictions, Connection & interpersonal relationships. A caring approach to build empowerment and healing through awareness of the body & mind. Learn more about who we are and how we can help.
MATES In Construction	1300 642 111	The MATES program is based on the simple idea that suicide is everyone’s business. If the building and construction industry in Australia is to improve the mental health and well-being of workers and reduce suicide, then it cannot be left to mental health professionals: everyone in the industry must play their part. Working for the construction industry in general, MATES is independent of employers and unions and never works directly for an employer. Programs are delivered across the industry regardless of employer or union affiliation.
Mensline Australia	1300 789 978	MensLine Australia is a telephone and online counselling service offering support for Australian men anywhere, anytime.
Mental Health Access Line (1300 MHCALL)	1300 642 255	1300 MH CALL (1300 642255) is a 24/7 confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders that will link to the caller’s nearest Queensland Public Mental Health service.
Older Adult Mental Health Services	1300 642 255	The Older Adult Mental Health Services provides specialist assessment and treatment for consumers over 65 years of age who experience severe and complex mental health problems, especially those with complications of ageing. Community, inpatient and extended treatment services are available according to assessed needs.
QCSS	1800 600 300	You may be eligible for the QCSS if you are under 65 years old (or under 50 years old for ATSI people) with: – a disability (and are not eligible for the National Disability Insurance Scheme) – chronic illness, mental health or other condition, or – other circumstances that impact your ability to live independently in the community.
Redland Hospital Adult Mental Health Unit	07 3488 3777	Direct number to the Redland Hospital – Adult Mental Health Inpatient Unit (Yugaipa)
Redlands Coast Suicide Prevention Network Inc	0401 318 361	Meets 1st Sat at 10 AM, Meeting Room, My Horizon, Runnymede Rd, Capalaba
Redlands Suicide Bereavement Group	0438 322 286	Meets 3rd Wed at 7 PM, Meeting Room, My Horizon, Runnymede Rd, Capalaba
Relationships Australia Queensland	1300 364 277	At Relationships Australia (Qld) we believe healthy relationships are essential for the wellbeing of children, families and communities. There are times in life when we all need help. We are committed to offering the best possible counselling, mediation, education and support services in a professional, relaxed and confidential environment. We are committed to social justice and inclusion. We have no religious affiliations and respect the rights of everyone to live with dignity and safety and to enjoy healthy relationships.
Richmond Fellowship Queensland	07 3363 2555	We support people in recovery. We inspire hope and empower people. We work with our partners to support people’s recovery. Together, we can recover futures. We are part of an international family of Richmond Fellowships, with the foundation programs established in Richmond Surrey England in 1959 by Elly Jansen. Elly was a pioneer in the de-institutionalisation and community mental health movements, taking her empowering vision around the world.
SANE	1800 187 263	SANE is for people with recurring, persistent or complex mental health issues and trauma, and for their families, friends and communities.
Special Counsel Psychotherapy	0417 604 504	I am a master’s degree qualified psychotherapist and PACFA registered Certified Practising Counsellor. While I am a universal therapist and work in all areas of mental health, I have a special interest in complex trauma, post-traumatic stress disorder, compassion fatigue, burnout, vicarious trauma and moral injury – particularly in populations such as first responders/emergency services personnel (paramedics, firefighters, police), lawyers, social workers, medical professionals, therapists, journalists, members of the military, and any other person who may struggle with their professional role and/or has been exposed to traumatic experiences through the course of their employment.
StandBy – Support After Suicide	1300 727 247	The StandBy program is focused on supporting anyone who has been bereaved or impacted by suicide at any stage in their life, including: Individuals, Families, Friends, Witnesses, First Responders, Service Providers
Stride	1300 001 907	Working alongside you, we’re 100% dedicated to providing specialist mental health services which improve the lifelong mental health of children, young people and adults – and help people with complex needs live better. We’ll set you on a path to find your motivation, resilience, and ultimately, your strength. Although Stride began simply as a way to help people find a place to live and work, we’re now leaders in early intervention and are currently working to expand our range of specialist services.
Suicide Prevention Australia	02 9262 1130	Suicide Prevention Australia is the national peak body for the suicide prevention sector. We exist to provide a clear, collective voice for suicide prevention, so that together we can save lives. We believe that through collaboration and shared purpose, we can work towards our ambition of a world without suicide.
TIACS	0488 846 988	TIACS is a free and confidential counselling service for truckies, tradies, rural, blue collar workers and those who care about them, available Australia-wide. Need a yarn? Give us a call or text to speak with a counsellor.
The Way Back Support Service	1800 448 448	A Wesley Mission Qld service in the Gold Coast and Brisbane South regions providing practical support to those who have attempted suicide or had a suicidal crisis.
UnitingCare Qld	07 3253 4000	Every day in the community, we engage with people from all walks of life. We deliver skilled, evidence-based interventions for those facing adversity, and utilise our reach and vision to confront injustice. We are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. We meet people where they are and walk alongside them to achieve positive change and growth. Right across Queensland, UnitingCare supports thousands of people living with a disability in redefining what’s possible in their lives
UQ Psychology Clinic	07 3365 6451	The UQ Psychology Clinic can assist with a range of mental health issues in children, adolescents, adults, older adults, couples, and families. Some examples of such issues might include: anxiety, depression, behavioural problems, sleep issues, chronic pain, grief and loss, caregiving issues, relationship difficulties, significant life transitions, managing health-related behaviours, stress, developing positive wellbeing behaviours, and so on. We also provide assessment services for cognitive problems that require either a cognitive assessment or a neuropsychological assessment, and can offer follow up cognitive rehabilitation services.
Wesley LifeForce Network	1800 100 024	Wesley Mission is a longstanding and nationally recognised provider of suicide prevention services. We launched the first Lifeline in 1963 and then Wesley LifeForce in 1995 in response to the growing number of suicides across Australia. Today, we continue to educate and empower local communities, supporting people and people groups most at risk of suicide.

Service	Phone	Information
HOUSING & HOMELESSNESS		(Back to index)
Anglicare Southern Queensland	1300 610 610	Anglicare Southern Queensland provides accommodation and support to single women, women with children and young people that are homeless or at risk of becoming homeless. We are committed to supporting those in our community who need it most – to get back to the life they want to live. Anglicare’s homelessness services include nursing, first aid, wound care, physical health monitoring, health education and support together with referral and liaison with other providers. We look to offer assistance with both immediate needs and the overcoming of long term challenges.
Bayside Housing Service Centre	07 3034 9800	Provides housing assistance to vulnerable people in the community
Brisbane Youth Services	07 3620 2400	If you are without access to safe and affordable accommodation, we can help. We can also provide targeted planned support to help you to live independently and sustain your tenancy, and access the necessary supports for your long-term health and wellbeing. Housing options include Support to Housing Independence, Housing And Tenancy Support (HATS), Positive Transition Project (PTP), and Sustaining Young Tenancies (SYT).
Footprints Community	07 3252 3488	Footprints Community is a well-regarded not-for-profit provider of community-based services, working in the community for over 30 years. We specialise in working with older people, those that experience disability, mental illness, as well as those who are at risk of homelessness. Footprints adopts a non-discriminatory practice and working alongside people with respect and dignity, to enhance their capacity to live independently in the community, is integral to our service.
The Handy Guide	Online Service	The Handy Guide for Homeless Women in Brisbane (including Ipswich, Logan and the Redlands) is updated annually in print, with online updates through the year. The homelessness service directory for Brisbane was started by The Lady Musgrave Trust in 2009 and is now is the most highly regarded directory of its kind for women in need in the Brisbane area. The Handy Guide is used by women in need, governments, private and not-for-profit organisations right across the city.
Homeless Hotline	1800 474 753	Homeless Hotline is a phone information and referral service for people who are experiencing homelessness or are at risk of homelessness. Homeless Hotline helps: single people aged over 16, mothers with children, fathers with children, families, couples, those experiencing homelessness or at risk of homelessness.
HOWSS	1800 366 877	Housing Older Women’s Support Service (HOWSS) is a part of Footprints Community. We are a specialised housing and support hub for older women, funded by the Department of Housing.
The Lady Musgrave Trust	1800 474 753	The Vision of The Lady Musgrave Trust is that all women throughout Queensland will be free from homelessness. We are a Champion for Homeless Women – celebrating and building further upon our 137 years of service.
Max Solutions	1800 603 503	Housing and Employment HEP program – Supporting students to stay in their private rental home while they study The Queensland Government’s Housing and Employment Program (HEP program) provides rental subsidies to those who are studying with the goal of improving their employment prospects. If you are struggling to cover your rental costs while studying, you may be eligible to receive HEP support.
Micah Projects	07 3029 7000	Micah Projects works to break down barriers that exclude people from housing, healthcare, employment, meaningful connections, and to give people a voice. We assist and support each individual or family including children, to resolve crisis, break social isolation, have a home, access health and community services, and build community.
Mission Australia Inner City Brisbane	07 3434 7100	Formerly Roma house, now Mission Australia Inner City Brisbane Services, supporting males > 18 years in a residential building (Bric Housing CHP). Also providing mobile support to over 50 residents. Also providing place based support direct with Department of Housing, Buranda for up to 28 units.
National Rental Assistance Scheme	13 74 68	National Rental Affordability Scheme Eligibility Check This web page will enble you to check your eligibility for the National Rental Affordability Scheme (NRAS) product.
Q Shelter	0411 738 159	For over 35 years, Q Shelter has worked as a peak body to improve housing outcomes for Queenslanders. Over this time, we have remained an unwavering voice for solutions through advocacy, strategic engagement and capacity building.
Rent Connect	13 74 68	The RentConnect service helps Queenslanders find and apply for a place to rent. This service may help you if you’re struggling to access the private rental market due to non-financial barriers, such as: limited rental history, a lack of skills, knowledge or understanding of how the private rental market works, or a lack of documents required for private rental applications.
Residential Tenants Authority	13 74 68	We are a state government statutory authority that helps make renting work for everyone. We provide tenancy information and support, bond management, dispute resolution, investigations and prosecutions, and education services.
Silky Oaks	07 3906 8888	The Family Care & Support (FCS) Program supports clients who are homeless or at imminent risk of homelessness, in the Manly, Wynnum and Redlands geographical areas. Clients may self-refer to the program or be referred by community agencies or government departments.
STAR Community Services	07 3821 6699	– Hoarding and homelessness support for seniors – Do you feel that your living conditions are unsafe or unhygienic? Is it difficult for you to safely access some areas of your house because of excessive clutter? Are you overwhelmed with your living conditions but not sure where to look for support? – Secure housing support service for seniors – Has your property owner asked you to leave? Is your housing at risk from a breach notice or public health order? Are you at risk of homelessness?
Wesley Mission STARH Program	1800 448 448	If you or your family is at risk of homelessness, we can support you to find a place to live and help you to maintain rental agreements and tenancy. All programs are focused on helping clients move to sustainable and long-term independent living.

Service	Phone	Information
Legal Services		(Back to index)
Amparo Advocacy Inc	07 3354 4900	We stand up for… people from Culturally and Linguistically Diverse (CALD) backgrounds with disability who are being treated unfairly, abused or discriminated against. We speak, act and write on your behalf to protect your most basic needs.
Caxton Legal Centre	07 3214 6333	Provides free legal help for people who are disadvantaged or on a low income. Caxton Legal Centre also has The Seniors Legal and Support Service (SLASS), which provides free legal and social work support for older persons experiencing elder abuse, mistreatment, neglect or financial exploitation.
iLegal Services	07 3409 4221	Jasmine originally established iLegal Services with the ‘i’ standing for Islands, and whilst this is certainly still the case, our name has come to mean so much more. The launch of the iLegal Services App allows clients to stay up to date on the progress of their matter with real-time updates and push notifications, chat with our legal experts, view documents and verify identity. As such, iLegal Services was nominated as a finalist for the Redlands Coast Chamber of Commerce’s Best Professional Services Award two years in a row.
Legal Aid Qld	1300 65 11 88	We give legal help to financially disadvantaged people about criminal, family and civil law matters. We are committed to providing a quality service to all our customers, as outlined in our service charter.
LGBTI Legal Services Inc	07 3124 7160	Consultations are held in-person at our West End office, via telephone or via videoconference for clients who live outside of Brisbane. To ensure a solicitor who specialises in your type of legal issue is available, please call us or visit our website. We can assist with many legal issues including; family law, domestic violence, criminal law, discrimination and human rights, employment, gender identity, surrogacy and parenting rights, administrative law and general civil law.
Refugee And Immigration Legal Service	07 3846 9300	We provide free immigration advice, legal assistance and legal education to immigrants, refugees and asylum seekers in Queensland. Established in 1980, we are a leading non-profit organisation that strives to empower migrants, refugees, asylum seekers and their families. We provide free legal advice in immigration and refugee matters.
Sisters Inside	07 3844 5066	Sisters Inside is an independent community organisation based in Queensland, which advocates for the collective human rights of women and girls in prison, and their families, and provides services to address their individual needs. At Sisters Inside, we believe that no one is better than anyone else. People are neither “good” nor “bad” – our environment and life circumstances play a major role in how we behave. Improved opportunities can lead to a major transformation in criminalised women’s lives. Complex factors lead to women and girls’ entering and returning to prison.
Victim Assist Qld	13 74 68	Information and advice for victims of crime; including information about support services, victims’ rights and financial assistance.
Women’s Legal Services	1800 957 957	We exist to provide assistance to vulnerable and disadvantaged clients. We are often the first point of contact for people who live and identify as women in Queensland seeking assistance, or their last resort when all other attempts to seek legal assistance have failed. We have special concern for all women and children who face additional discrimination for reasons such as, but not limited to, poverty, destitution, social class, race, age, religion, disability, and sexuality.
Youth Legal Advice Hotline	1800 527 527	Young people (under 18 or people with a childrens court matter) can call to talk to a lawyer and get free and confidential legal advice about: their legal rights, bail, diversionary options, getting legal representation, being charged with an offence, applying for legal aid, concerns about talking to police and other youth justice issues.

Service	Phone	Information
LGBTQIA+		(Back to index)
Gender Help For Parents	Online Service	If you wish to connect with parent & carer support groups which exist online please contact us via our facebook page – and we will endeavour to connect you with others in private online groups. All online support groups have screening processes designed to protect the privacy of families and their children, and operate on the basis of mutually agreed confidentiality. They are designed to be safe places to offer support and learn from each other. Some include the option to meet up socially.
LGBTI Legal Services Inc	07 3124 7160	Consultations are held in-person at our West End office, via telephone or via videoconference for clients who live outside of Brisbane. To ensure a solicitor who specialises in your type of legal issue is available, please call us or visit our website. We can assist with many legal issues including; family law, domestic violence, criminal law, discrimination and human rights, employment, gender identity, surrogacy and parenting rights, administrative law and general civil law.
Minus18	Online Service	Minus18 aims to improve the health and wellbeing of, and provide a safe environment for, same-sex attracted and gender diverse young people in Australia, seeking to empower them to feel comfortable and confident in their sense of identity and assisting them to grow as happy, healthy individuals well into the future.
Open Doors Youth Service Inc	07 3257 7660	Open Doors Youth Service provides support to young people with diverse genders, bodies and sexualities. We support young people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, Queer, Asexual, Pansexual, Sistergirl or Brotherboy (LGBTIQAP+ Sistergirl & Brotherboy) aged 12-24 across South East Queensland. At Open Doors, we value participation, respect, identity, diversity, and empowerment.
PFLAG+ Brisbane	0400 767 832	PFLAG+, even though primarily a support group for parents, strives to also support LGBTQIA+ youth who are in fear they may be/or have been abandoned by family. We do this by providing information and referrals for them while they are going through the process of deciding whether to disclose to family. Additionally, we can offer resources for their families that helps them to understand the changes.
QLife	1800 184 527	QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
Queensland AIDS Council	07 3017 1777	Our mission is to enable lesbian, gay, bisexual, transgender and intersex people to increase control over and improve their health, as a resource for social, economic and personal development and an important dimension of quality of life.
Queensland Council for LGBTI Health	07 3017 1777	The Queensland Council for LGBTI Health (QC) has been a home for Lesbian, Gay, Bisexual, Transgender, Intersex, Queer, Sistergirl and Brotherboy people and communities in Queensland for over 35 years. We are proud to be a community led and community owned health and wellbeing service, representing the diversity of our communities. Walking with you to find the support you need. Changing to meet our diverse communities needs. Led by you. Owned by you. With you.
QC Seniors Visiting Program	07 3017 1777	The Seniors Community Visiting Service matches trained volunteer visitors with Lesbian, Gay, Bisexual, Intersex, Queer, Sistergirl and Brotherboy senior clients who feel alone or isolated from their community due to health, mobility or other issues. The service supports clients to stay connected with others through having regular contact with their visitor for conversation, social connection and/or outings. It operates alongside but not in place of other in-home care and support services that clients might receive or be looking to access.
Queensland Positive People	07 3013 5555	Queensland Positive People’s mission is to improve the quality of life of people living with HIV, and help reduce new infections of HIV and STIs.
Relationships Australia Qld Rainbow Program	1300 364 277	The Rainbow Program is a collection of RAQ service provisions, striving to support the mental health and wellbeing of people of diverse bodies, genders and sexualities, including lesbian, gay, bisexual, transgender & intersex (LGBTI) people, as well as those questioning their gender identity or sexual orientation. We also support the families, allies and practitioners who, in turn, support those identifying as LGBTI or questioning.
Say It Out Loud	Online Service	Say It Out Loud encourages LGBTQ+ communities to have healthy relationships, get help for unhealthy relationships and support their friends.
Transcend Australia	Online Service	Working towards a world where trans, gender diverse and non-binary children are embraced and given every opportunity to thrive and flourish.

Service	Phone	Information
OLDER PEOPLE		(Back to index)
ADA Australia	07 3637 6000	Aged and Disability Advocacy Australia (ADA Australia) is a not-for-profit, independent, community based advocacy and education service with more than 25 years’ experience in supporting and improving the well being of older people and people with disability.
Aged Care Quality & Safety Commission	1800 951 822	Making a complaint is not ‘being difficult.’ Most aged care providers do their best to provide quality care and services for older Australians. However, issues can occur so we need to ensure that people can raise their concerns in a constructive and safe way.
BlueCare	1300 971 043	For nearly 70 years, Blue Care’s dedicated team has been working with Queenslanders to design and deliver the care and support you need, empowering you to live life your way.
Care Finder Service	0408 502 474	Some older people need extra, intensive support to access aged care services and other supports in the community. In these situations, a care finder may be able to help. Care finders is a free service. It exists to support vulnerable people – who have no one else who can support them – to learn about, apply for and set up support services.
Elder Abuse Prevention Unit	1300 651 192	The Elder Abuse Prevention Unit promotes the right of older people to live free from abuse. This also features Queensland’s Elder Abuse helpline which can provide support, referral, and other information.
Footprints Community	07 3252 3488	Footprints Community is a well-regarded not-for-profit provider of community-based services, working in the community for over 30 years. We specialise in working with older people, those that experience disability, mental illness, as well as those who are at risk of homelessness. Footprints adopts a non-discriminatory practice and working alongside people with respect and dignity, to enhance their capacity to live independently in the community, is integral to our service.
My Aged Care	1800 200 422	If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
Individualised Lifestyle Support Services	1300 457 728	Our vision remains to provide our clients with a truly personalised, individualised service, where we go above and beyond, so each person will know they matter, that there is meaning and purpose to our relationships as we journey together, towards individual goals and aspirations. Our core business is Disability Accommodation Services, providing short term (STA) medium term (MTA), individual living options (ILO) and supported independent living (SIL). Other services include in-home aged care, social and community assistance, day activities, accessible travel, adventure tours and support coordination.
Older Adult Mental Health Services	1300 642 255	The Older Adult Mental Health Services provides specialist assessment and treatment for consumers over 65 years of age who experience severe and complex mental health problems, especially those with complications of ageing. Community, inpatient and extended treatment services are available according to assessed needs.
QC Seniors Visiting Program	07 3017 1777	The Seniors Community Visiting Service matches trained volunteer visitors with Lesbian, Gay, Bisexual, Intersex, Queer, Sistergirl and Brotherboy senior clients who feel alone or isolated from their community due to health, mobility or other issues. The service supports clients to stay connected with others through having regular contact with their visitor for conversation, social connection and/or outings. It operates alongside but not in place of other in-home care and support services that clients might receive or be looking to access.
RDCOTA	07 3488 0680	The objectives of the Redland District Committee on the Ageing (RDCOTA) are to promote the rights, interests and well-being of people over the age of 50 in Redland City. The scope of RDCOTA’s activities includes: Fostering community development in the seniors’ sector; Contributing to the development of policies which affect seniors, and advocating on their behalf to government and other decision making bodies; Providing services directly to seniors in the community, particularly those who are disadvantaged or socially isolated; Offering information and education programs relating to seniors issues to seniors, their families and their carers.
Seniors Enquiry Line	1300 135 500	Seniors Enquiry Line is a free, state-wide information and referral service funded by the Queensland Government Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships. Anyone can call Seniors Enquiry Line – you don’t have to be a senior. One call can put you in touch with a real person who can provide information and referrals around topics such as: Concessions, Consumer issues, Financial services, Health, Home help, Housing options, Legal services, Scams, Social and leisure activities, Technology, Transport and more… No question is too big or too small!
Star Community Services	07 3821 6699	There’s no place like home. STAR Community Services can support you in living in your own home with Home Care Packages as well as a wide range of Commonwealth Home Support Program aged care services.
U3A Redlands	07 3821 3888	U3A, short for the University of the Third Age, provides members with affordable education and the opportunity to study and learn in a relaxed environment. The U3A approach to instruction is informal and study groups are attended by an experienced tutor. There are no prerequisites required to join classes; Redlands U3A provides activities and classes covering a range of different subjects.

Service	Phone	Information
VETERANS AND DEFENCE		(Back to index)
Dept Veterans’ Affairs	1800 838 372	We deliver government programs for war veterans, serving and former serving members of the ADF, Australian Federal Police and their families.
Legacy Australia	07 3029 5600	We are there for the partners and the children of those who gave their lives or their health for our country. We provide the essential social, financial and developmental support that these families depend on each day.
Open Arms	1800 011 046	Open Arms (formerly VVCS) is a nationally accredited mental health service, which provides free and confidential counselling to support mental health and wellbeing. This service is available to current and former Australian Defence Force members and their families, including partners and children.

Service	Phone	Information
OTHER SERVICES AND SUPPORTS		(Back to index)
Ambulance (Medically authorised transport)	13 12 33	Non-Emergency Patient Transport
Ask Izzy	Online Service	Find the help you need, now and nearby. Search over 400,000 support services.
Bay Island Community Services Inc	07 3409 4990 MI 07 3409 1177 RI	Bay Islands Community Services Inc. (known by many as BICS) is situated on Russell and Macleay Islands and staffed by 112 volunteers and 2 permanent staff. We have serviced the islands since 1994. We provide a range of services to the Islands of Russell, Macleay, Lamb and Karragarra. We have two community centres. One on Russell Island and the other on Macleay Island.
BICSI Companion Line	0422 465 493	Do you need help or just a chat… Maybe stuck at home and sometimes lonely… We can keep in contact with you and check you are ok, run a few errands possibly, listen to what’s on your mind. Ring Lea on 0422 465 493 Mon – Friday 9am – 3pm.
Christians Against Poverty	1300 303 929	Whether you need a hand getting a budget together, someone to chat to about your finances, or if you’re weighed down by debt — CAP can help.
Doorways Salvation Army	0401 628 137	In Australia, The Salvation Army financial relief services are run according to the Doorways philosophy. Doorways provides emergency relief and holistic case management with referral to internal and external support services. Doorways aims to support people as they seek to make changes in their lives. We believe everyone has the capacity to change and Doorways caseworkers walk alongside people as they develop plans to achieve their goals.
Foodbank Queensland	07 3395 8422	Every single day, Queenslanders are going hungry. For many, it only takes an emergency bill for necessities such as health care, home repayments or car, that results in going hungry. No matter who we are or where we come from, sometimes life gets tough. Now, the ongoing impacts of COVID-19 are making it harder for many Queenslanders living week to week and in vulnerable situations. Food stress and hunger negatively impact our physical and mental health. That’s why we believe every Queenslander deserves access to good quality food all year round.
Footprints Community	07 3252 3488	Footprints Community is a well-regarded not-for-profit provider of community-based services, working in the community for over 30 years. We specialise in working with older people, those that experience disability, mental illness, as well as those who are at risk of homelessness. Footprints adopts a non-discriminatory practice and working alongside people with respect and dignity, to enhance their capacity to live independently in the community, is integral to our service.
Forde Foundation	1800 674 256	The Forde Foundation (the Foundation) is a perpetual and independent charitable trust that assists to improve the lives of Forgotten Australians and other people who were in the care of Queensland institutions or foster care as children (known as care leavers). The Foundation provides material aid through a small grants program to enhance the lives of people who may have suffered abuse or neglect in Queensland institutions.
Love And Hope Redlands	0444 576 533	We are a crisis relief service run entirely by volunteers to assist people in need within the Redlands Community, by putting healthy meals on the table in the effort to prevent homelessness. Our aim is to help all walks of life including families, singles and seniors. You never know who may be doing it tough, and any reason like job loss, DV, mental health or accident can contribute to this. Our goal is to ensure people know they can reach out to Love and Hope Redlands and be helped in the best way we possibly can with food, needed items and needed services, with every effort to help take away the stigma of needing help.
Medicare	13 20 11	Medicare Agency is located on Macleay Island.
National Debt Helpline	1800 007 007	National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. We’re not a lender and we don’t ‘sell’ anything or make money from you. Our professional financial counsellors offer a free, independent and confidential service. We’re simply here to help you get back on track
Night Ninjas	0417 668 926	Night Ninjas has around 40 dedicated volunteers focused on helping people experiencing homelessness and those who are living close to or below the poverty line. We receive food and other essentials from our generous donors and deliver them directly where they are needed.
Office of the Health Ombudsman 133 OHO	133 646	The Office of the Health Ombudsman is Queensland’s health service complaints agency. They are an independent statutory body and the one place all Queenslanders should go if they have a complaint about a health service provider or a health service provided to them, a family member or someone in their care.
Office of the Public Guardian	1300 653 187	The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights, interests and wellbeing of adults with impaired decision-making capacity and children and young people in the Child Protection system. This includes those in out-of-home care, such as a foster home, the home of a kinship carer, a residential care facility, a youth detention or adult correctional centre, disability service or mental health facility.
Q Shelter	0411 738 159	For over 35 years, Q Shelter has worked as a peak body to improve housing outcomes for Queenslanders. Over this time, we have remained an unwavering voice for solutions through advocacy, strategic engagement and capacity building.
Redland Community Centre	07 3245 2117	Redland Community Centre is a non-profit community based organisation with its Head Office located in Capalaba. Outreach service centres are located in Wynnum, Russell & Macleay Islands. The Centre generally provides services to people in the suburbs of the Redland City Council area, including the Bay Islands, and the Brisbane suburbs of Wynnum/Manly.
Redland Health Service Centre	07 3488 4222	Redland Health Service Centre is a multidisciplinary facility that provides community health programs and clinics for adults and children. We have medical, nursing, allied health, and administrative staff who work together to provide you with the highest quality care.
Redland Hospital	07 3488 3111	Redland Hospital is the major health centre for Redland City and Brisbane’s southern bayside suburbs. We provide care in a number of specialties including general medicine and surgery, cardiology, emergency medicine, obstetrics and gynaecology, orthopaedics, renal dialysis and paediatrics.
Salvos Bayside	07 3824 5222	Bayside Salvos have the contract for the Child Health Connector and also provides access to their Doorways program on SMBI (operating out of the SMBI Listeners Inc. office).
SMBI Listeners Inc.	07 3184 0958	SMBI Listeners Inc’s office is located just around the veranda at the Macleay Island Progress Hall. SMBI Listeners is a place-based, community organisation working to improve the health, education, welfare, social and other outcomes of children 0-8 and their families, as well as older people across SMBI.
Star Community Services	07 3821 6699	STAR transport services are available to those who need assistance with transport. Call 3821 6699 to book your next trip. Available in Gold Coast, Ipswich, Logan, Darling Downs and Redlands.
TAFE Qld Student Support	1300 308 233	Student support services Everyone’s journey is different and sometimes you need some extra support. We’re here to help. Our student support services are available for all of our students, making your learning experience just that little bit easier.

Health & Support Services

Health & Support Services Available To SMBI Residents

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Lamb Island

Health Services

Macleay Island

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Russell Island

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Index of Health And Other Support-Related Services Available To SMBI Residents

SMBI.Community Information

Location

Health & Support Services

Health & Support Services Available To SMBI Residents

Karragarra Island

Health Services

Lamb Island

Health Services

Macleay Island

Health Services

Russell Island

Health Services

Index of Health And Other Support-Related Services Available To SMBI Residents

SMBI.Community Information

Location

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