What Emergency Services Are Available on SMBI?
All of SMBI is well serviced by emergency services. This includes Ambulance, Rural Fire Service, Police, SES, Coast Guard and Volunteer Marine Rescue.
Not all that long ago there were no permanent Emergency Services on any of the Islands. Over time that has increased to the point where it is today, and these services continue to increase to meet the needs of the community.
Police – Whilst there are no Police permanently stationed on Karragarra Island, should there be the need for a Police presence, Officers from Redland Bay are able to attend, along with additional vehicle support thanks to the use of a Police Barge.
Fire – Karragarra Island has a Rural Fire Brigade capacity located centrally on The Esplanade that is capable of responding to bushfires and other fires.
Ambulance – There is an Ambulance permanently stationed on Karragarra. Although there is no permanent Paramedic, there are First Responders and a Paramedic from Macleay, Russell, Kitty Kat or Redland Bay will attend when required. The helipad is located opposite the Rural Fire Brigade.
Police – Whilst there are no Police permanently stationed on Lamb Island, should there be the need for a Police presence, Officers from Redland Bay are able to attend, along with additional vehicle support thanks to the use of a Police Barge.
Fire – There is a Rural Fire Brigade located at the Lamb Island Rural Fire Station near the jetty and barge ramp that is capable of responding to bushfires and other fires.
Ambulance – There is an Ambulance permanently stationed on Lamb. Although there is no permanent Paramedic, there are First Responders and a Paramedic from Macleay, Russell, Kitty Kat or Redland Bay will attend when required. The helipad is located on the cricket oval next to the Pioneer Hall.
Police – Four Police Officers are permanently stationed at Macleay Island to service Macleay and the surrounding Islands. There is a Police Station located centrally in Pelican Street, near the Macleay Island State School. Should additional Police Officers be needed, they can arrive alongside any additional vehicles needed via the Police Barge.
Fire – Located centrally on High Central Road is the Rural Fire Brigade which is capable of responding to bushfires and other fires as well as motor vehicle accidents and assisting the Ambulance.
Ambulance – There are two Ambulances permanently stationed on Macleay Island and three permanent Paramedics. The Ambulance Station is co-located with the Rural Fire Brigade and the primary helipad.
Police – Four Police Officers are permanently stationed at Russell Island. There is a Police Station located near the jetty and barge ramp in High Street, near the Russell Island State School. Should additional Police Officers be needed, they can arrive alongside any additional vehicles needed via the Police Barge.
Fire – Located in Jackson Road is the Russell Island Rural Fire Brigade which is capable of responding to bushfires and other fires as well as motor vehicle accidents.
Ambulance – There are two Ambulances permanently stationed on Russell Island and three permanent Paramedics. The Ambulance Station is located near the Police and School on High Street. The primary helipad is located on Jackson Oval, Jackson Road.
Police – Queensland Police Service
The Police Officers across SMBI provide a valuable community service, as in other areas, including ensuring road users are complying with relevant Laws, following up on reports of criminal activities, performing welfare checks on residents, assisting with disaster management response where applicable, and various other community activities. Should there need to be additional Officers on any of the Islands, there is a Police Barge that can bring additional vehicles across quickly from Redland Bay, along with additional Officers.
Fire – Rural Fire Service
Rural Fire Service volunteers provide a number of services right across SMBI including: fighting landscape fires; hazard prevention and mitigation advice (controlled burns etc.); issuing fire permits and Fire Warden activities; community education and engagement; and disaster management response and recovery operations.
Ambulance – Queensland Ambulance Service
Kitty Kat – Our Water Ambulance, also known as Kitty Kat, is used when patients require transport to or from the mainland. Kitty Kat is normally staffed separately to the Russell Island Station, and is docked at Russell Island.
Rescue Helicopter – Should a patient require emergency transport that is best delivered through helicopter transport, each of the Islands has landing areas for a helicopter which will allow rapid transport to the destination hospital.
Macleay Island Local Ambulance Committee – The Macleay Island LAC delivers the CPR Awareness Program as well as the Snakes Alive Program (no, there are no live snakes) in the SMBI community, as well as providing First Aid services at various community functions. LACs are an important part of the Queensland Ambulance Service and they perform a variety of functions, including raising awareness of ambulance services through community engagement activities; and fundraising to enhance QAS services such as funding further education or research opportunities for operational staff.
SES – State Emergency Service
The State Emergency Service (SES) is a volunteer emergency and rescue service operating within the department of Queensland Fire and Emergency Services. The SES service is dedicated to helping the community in times of disaster, responding to thousands of calls for help every year.
Coast Guard & Volunteer Marine Rescue
The QF7 Redland Bay Volunteer Coast Guard Flotilla (call sign VMR447 – Redland Bay Coast Guard) operates the Marine Assist service, an annual subscription is available. QF7 is proud to help guard Moreton Bay and its nearby coastal waters.
Volunteer Marine Rescue Victoria Point is a community not-for-profit organisation run by volunteers. Through subscription to their On-water Assistance program, they are able to help get you home when things go wrong. Safety of Life at Sea is their primary mission and you will regularly see their two rescue vessels on the water either doing just that or training to ensure they can deliver when needed.
Pets and Wildlife
We all agree that our pets are our family members, and when they need help we need to find that as quickly as possible. Bay Islands Veterinary Services (Macleay) and Redlands Vet Clinic (Russell) are available at various times to provide veterinary services. VETCARE2U also makes house call visits to SMBI – call to book. Click here for more information on Pets (and Ticks).
If you come across an injured native animal, please either take it immediately to one of our local vets for assessment, or head over to the SMBI Wildlife page to contact one of our local or regional volunteer carers who may be able to assist.
IN AN EMERGENCY PHONE 000
|Police, Fire, Ambulance||000|
|SES||13 25 00|
|Energex (fallen power lines)||13 19 62|
|Energex (outages)||13 62 62|
|Redland Bay Coast Guard||07 3206 7777|
|Volunteer Marine Rescue||07 3207 8717|
|Police (Macleay)||07 3409 4722|
|Police (Russell)||07 3409 1244|
|Police (Redland Bay)||07 3829 4111|
|Crime Stoppers||1800 333 000|
|Policelink||13 14 44|
|Hoon Hotline (13 HOON)||13 46 66|
|FIRE WARDENS (Fire Permits)|
|Fire Warden (Karragarra)||0417 197 762|
|Fire Warden (Lamb)||0431 238 943|
|Fire Warden (Macleay)||0481 544 159|
|Fire Warden (Russell)||0400 212 607|
|Health Hotline (13 HEALTH)||13 43 25 84|
|Ambulance (non-emergency)||13 12 33|
|Macleay Island Medical Centre||07 3450 3704|
|Bay Island Medical – Macleay||07 3409 5434|
|Bay Islands Medical – Russell||07 3409 2530|
|Macleay Pharmacy Essentials||07 3409 5187|
|Russell Island Pharmacy||07 3409 1366|
|Redland Hospital||07 3488 3111|
|Poisons Information||13 11 26|
|HELPLINES (More available here...)|
|Lifeline||13 11 14|
|Kid’s Helpline||1800 551 800|
|DV Connect||1800 811 811|
|Centre for Women||07 3050 3060|
|Centre for Men||07 3376 1120|
|Mensline||1300 789 978|
|Alcohol & Drug Help||1800 177 833|
|Mental Health (1300 MHCALL)||1300 642 255|
|Redland City Council||07 3829 8999|
|RCC Councillor Mark Edwards||07 3829 8604|
|State MP Kim Richards||07 3446 0100|
|Federal MP Henry Pike||07 3821 0155|
|Centrelink||13 24 68|
|Legal Aid||1300 651 188|
|Medicare||13 20 11|
|My Aged Care||1800 200 422|
|Aged Care Complaints||1800 951 822|
|TransLink||13 12 30|
|Transport & Main Roads||13 23 80|
|Ferries – Sealink SEQ||07 3409 1145|
|Barges – SeaLink SEQ||07 3488 5300|
|Star Community Services||07 3821 6699|
|TransitCare||1300 153 636|
|SMBI Wildlife||SMBI Wildlife|
|Redlands Wildlife||07 3833 4031|
|Macleay Island Vet||07 3409 4962|
|Russell Island Vet||07 3207 7325|
|VETCARE2U Mobile Vet||1300 164 948|